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No bits and mortar at Indiecon?

Posted: Mon Nov 11, 2013 12:35 pm
by elvis
I splashed out and bought The core set, the Gm screen and Tales from The wilderland from the C7 stand at Indiecon, and no one asked for my email address so I assumed that C7 dosn't participate in bits and mortar or maybe not for TOR. Now from my searching (including on the leisure games site) I see that you do?

So should I have been asked?

Re: No bits and mortar at Indiecon?

Posted: Mon Nov 11, 2013 1:32 pm
by Hermes Serpent
They were asking everyone who bought something while I was talking to one or another of the C7 staff. Dom, Nick and Andrew were there and seemed to take care of the B&M thing well enough. Indeed I was asked when I bought Heart.

So drop a line to Nick at the customer service email address and he'll see you right I'm sure.

Re: No bits and mortar at Indiecon?

Posted: Mon Nov 11, 2013 1:55 pm
by elvis
Hmmm where would the customer service email address be listed, I did try google and even 5 minutes of clicking round the C7 site, I even tried the sites own search engine! Still no luck.

Re: No bits and mortar at Indiecon?

Posted: Mon Nov 11, 2013 10:46 pm
by Hermes Serpent
You could just post in the Customer service forum under the appropriate section. There's at least one thread there about getting a pdf through B&M.

Re: No bits and mortar at Indiecon?

Posted: Tue Nov 12, 2013 9:36 am
by Jon Hodgson
Hi Elvis
You may well have already done this - thanks to Hermes for the help pointing you in the right direction - but do drop us an email at info AT cubicle7 dot co dot uk and we'll get you taken care of.

Re: No bits and mortar at Indiecon?

Posted: Tue Nov 12, 2013 9:49 am
by Hermes Serpent
G'iv us a job then Jon :-)