Basically, anytime an Eye is rolled on the Feat die it triggers a Hazard episode, whether during a journey, combat, or encounter. So, if the company is in the middle of an encounter with Beorn, who is in a gruff mood, for example, and they roll an Eye, something happens that they must fix or it could ruin their chances of getting what they want or even stop the meeting prematurely.
When using Persuade to make some points with Beorn, a player-hero rolls an Eye and Beorn becomes visibly impatient, rising to escort the company from the hall. To fix the insult, the player-hero must make a successful roll of Courtesy. If he does, Beorn sits back down and allows things to continue forward. The success also counts toward the total for the encounter. If the player-hero fails the Courtesy roll, it counts against the Tolerance rating. Beorn may start to lose his temper, but the player-hero can try again until he succeeds or exceeds the Tolerance rating for the encounter.
Here is the list of ideas I posted long ago for handling encounter hazards:
- Inspire triggers a hazard that Persuade can remedy. The hero comes across as insincere in his high sounding speech. The only way to fix this properly is to make some reasonable points with his audience.
- Persuade triggers a hazard that Courtesy can remedy. The hero gets his facts mixed up or mischaracterises the subject. Now, he must apologize and demonstrate humility to carry forward the conversation.
- Courtesy triggers a hazard that Awe can remedy. The hero unknowingly insults his subject with inappropriate hand gestures or words and the only way to gain respect now is to demonstrate confidence and power.
- Awe triggers a hazard that Insight can remedy. The hero exudes arrogance and pride instead of importance. To regain the consideration of his subject, he will need to be quiet and listen well.
- Insight triggers a hazard that Riddle can remedy. The hero does not listen well and comes across as disinterested. To straighten things out, he must ask good questions and prove his commitment to the subject.
- Riddle triggers a hazard that Song can remedy. The hero asks foolish, assuming, or drawn-out questions that the subject is bored with. Only a sweet melody or rousing recital can break the monotony and draw responses.
- Song triggers a hazard that Inspire can remedy. The hero forgets his words and cannot find the right pitch, causing his subject to cringe and disapprove. He must now impress the crowd with a heartfelt speech to retain the subject's attention.